Seigenberger Frankfurter Hof Frankfurt, Germany
My recent trip to Germany started with a two night stay at the Frankfurter Hof hotel. The hotel is part of the Steigenberger Hotel Group. I arrived on a Delta flight from Detroit and took a regional S-Bahn train from the airport to Frankfurt's main train station downtown. The Frankfurter Hof is about 1.3km from the train station, which is about a 10-15 minute walk.
How I Booked
I booked my stay through the American Express Fine Hotels & Resorts program. I've used this perk on my Platinum card many times before and I'm always happy with the result. While you pay the normal room rate, often what you'd find on the hotel's website, the Fine Hotels program gives you several nice benefits:
- Noon checkin
- Room upgrade, when available
- Daily breakfast for 2 people
- Guaranteed 4pm late checkout
- Complimentary wifi
- Special property amenity (normally $100 food/beverage credit in the U.S., €85 in the EU.)
My flight was originally scheculed to land around 9:45am, but we got in closer to noon. I was at the hotel by 1pm. The staff was warm and inviting and my lack of German was not a problem. Everyone here spoke perfect English. I was welcomed and thanked for booking through Fine Hotels & Resorts. (I have found hotels are very nice when I book through Fine Hotels. At each stay you're given a survey that you mail directly to American Express.)
I was reminded of my Fine Hotels benefits and was given a room upgrade. I had booked a deluxe room and I was given a grand deluxe room. I was offered assistance with my luggage, which Delta had left back in the U.S. The front desk agent made a note and told the concierge who was able to follow up with the baggage office and ensure my luggage arrived, albeit a day later. (I was happy to see my luggage in my room the next day)
Hotel rooms in Europe can be small, but that is hardly how I would describe this room. It was modern, elegant and spacious. It featured a king sized bed, separate sitting area, a desk, a walk in closet and a huge marble and granite bathroom with seprate tub, rain shower, toilet room and double vanity. The bedding was ridiculously comfortable and the linens were incredibly crisp. (Think heavy starch on a dress shirt)
The rooms in this hotel have recently been renovated (within the past five years) and they did a great job. My room was on the first floor (second floor for those reading this in North America). It featured high ceilings and innovated lighting that was easily controlled from buttons beside the bed. The room also had a Nespresso coffee/espresso machine and tea and a highly priced mini bar.
The bathroom was large. It featured a spacious double vanity, a television you could watch from the gigantic bathtub and a separate room for the toilet and bidet. The shower was a show stopper. It featured a large rain panel built into the ceiling and a handheld sprayer on the wall. It also featured color changing LED lighting and a hidden drain system under a large granite slab. It was controlled by buttons on the wall. Shower on, shower temperature, ligthing and shower head selection was all done through these easy to navigate controls. The toiletries were Aigner.
The Frankfurter Hof features free wifi, which worked well. The closet was nice and had plenty of room for two people and it had a typical room safe. Housekeeping performed daily turndown service, which was nice and they left a bottled of water on each nightstand, which I always appreciate.
The hotel offers a full range of amenities including restaurants and bars, a fitness center and a large spa. My time in Frankfurt was short so I didn't get a chance to check out the spa, but everyting I read was impressive.
Breakfast is served in the hotel's Hofgarten Restaurant. Breakfast was included with my reservation, but I want to say it was around €30 per person. The buffet was large and had a good selection of items from an American breakfast to Asian options. Omlets and eggs were cooked to order and brought to your table. There was a large selection of fresh juices, including real fresh squeezed orange juice. It does make a difference. If you wanted to make it a mimosa, the buffet had plenty of Laurent Perrier Champagne. If you wanted to stay healthy there was plenty of fruit and granola.
Just off of the main lobby is Autorenbar, a masculine-looking bar that looks like a gentleman's club. We had drinks here one night and the staff were incredibly friendly. I was curious to try some different German wines and they were happy to offer me a taste of different wines before I ordered a glass.
I also got a chance to have lunch at Cafe Oscars. This is where I used my Amex Fine Hotels €85 food credit. Two of us had lunch and drinks and spent about €75. The remaining ten went to our bar tab at Autorenbar. The hotel just deducts the €85 from your bill at checkout.
If I was back in Frankfurt I would definitely stay at the Frankfurter Hof. From the staff to the accomodations this was an excellent hotel. My experience was definitely a five star stay.