Hotel Review: The Lodge at Jackson Hole
For my first ski trip to Jackson Hole, Wyoming I chose to stay at The Lodge at Jackson Hole. The hotel, locals refer to the lodge as "the bears" due to all of the carved wooden bears that adorn the resort, is located about a mile from the center of Jackson and about twenty minutes from the ski slops at Jackson Hole Mountain Resort.
I made my reservation through the hotel's website. One thing to note, The Lodge requires payment in full at the time of booking. You can cancel up until about two weeks prior to your stay and receive a refund. (As always check the most up to date cancellation policy when booking) I don't mind hotels that require a deposit, but payment in full seems extreme.
The hotel has to main types of rooms, one with a fireplace and one without. If you're there in the winter I highly recommend the fireplace rooms. Prior to arrival the hotel reached out and asked if there was anything I needed. They took care of multi-day lift tickets and arranging ski equipment rental before I arrived. This was a big help and I appreciated the staff taking the time to work on this for me.
The Lodge has an in house ski shop run by JH Skis in Jackson Hole. As someone who has been skiing most of his life this is a great amenity. I had an appointment set up for the day of my arrival to get fitted for boots and select skis. JH provides ski lockers for hotel guests so you don't have to take your skis to your room. They set your skis and poles out front each morning for the ski shuttle and when you get off the shuttle at the end of the day you leave your skis for the valet to put back in the ski lockers. This means you don't have to carry your skis back and forth to your room. I found the guys from JH to be extremely knowledgable about the mountain and their equipment.
The lodge has a small, but well appointed lobby. There's a stone fireplace and comfortable seating across from the front desk. The hotel also has a small shop that sells drinks, snacks and other odds and ends. Past the front desk is the hotel's restaurant and bar.
A hot breakfast buffet was included in the room rate. The spread was pretty good and included the standard eggs, bacon and sausage as well as healthy options such as fruit, oatmeal, yogurt and assorted breads. The hotel serves Starbucks coffee and there is coffee and ice water provided all day just to the side of the front desk. This was a nice feature. I like hotels that don't cheap out on these perks. It doesn't cost that much to provide this amenity to guests and it's really appreciated.
The entire hotel was fully remodeled in 2012 and it feels like a new hotel. The room was a decent size and included a seating area, king sized bed and a good bathroom with a large walk in shower. I reserved a room with a fireplace. The room included a Keurig coffee maker, refrigerator and microwave. There's the standard in room safe. The bed was comfortable and the furniture fit with the lodge theme of the hotel. The hotel uses Molton Brown toiletries.
The hotel provided complimentary shuttle service between the airport and the hotel. The shuttle drivers were fantastic and one of my favorite features of the hotel. When not driving guests back and forth to the airport the shuttle is available to take guests into town. This made it easy to get to restaurants for dinner. If you want the shuttle to pick you up at the airport make sure you make your reservation in advance. The airport is about twenty minutes from the hotel.
While not at the base of the ski slopes The Lodge puts you close to town and various dining and shopping options. Teton Village (the ski slopes) is about thirty minutes from downtown Jackson, about twenty to twenty-five minutes from The Lodge.
In summary, I would definitely stay at The Lodge at Jackson Hole in the future and highly recommend the hotel. The Lodge provides four star amenities and room design at a reasonable rate. (I'm told summer rates are more expensive)